Frequently Asked Questions

Below you’ll find specific information about policies and procedures related to all of my services.

IMPORTANT!

Kindly review this page PRIOR to contacting me with questions or scheduling your first appointment, as you will likely find the answers you’re looking for below.

Policies and Procedures

Please contact me via email or phone when requesting an appointment for the first time, as I do not accept appointment requests via text. Kindly refrain from sending a text message requesting an appointment. When submitting an appointment request via email, please include a phone number where you can be reached.

I do my best to get back to clients as quickly as I can. In most cases, you will receive a response to your appointment request within 24-48 hours.

My schedule is usually booked about three weeks in advance, so please keep that in mind when you contact me. While I do have cancellations and will contact you if an appointment opens up before your scheduled date, I can never do a reading the day you contact me or the days immediately following. Thank you for your patience.

Yes. Both phone and Skype readings are on Eastern Standard Time so you must make note of the time difference for your location.

I conduct private individual readings and energy work from my home office. You will receive address upon confirmation of your appointment.

Groups readings can be performed at your home or another place of your choice.

Yes. Your digital recording is included with your reading free of charge and your downloadable file will be emailed to you via Dropbox.

Cancellation Policy

  • Please arrive on time for your appointment. I often have more than one appointment on the same day, so kindly respect everyone’s time by being punctual.
  • If you need to cancel or reschedule your appointment, please give me at least 24 hrs notice and contact me via text message, phone call, or email. I understand that some things can’t be avoided (like an emergency or car problems), so I only ask that you contact me as soon as possible in those situations.

Yes, but they must sit with you during your reading, if you’re ok with someone listening in, I’m ok with you bringing someone with you. If you’re not ok with them sitting with you I usually tell them to wait in the car or go to the Starbucks on the corner. They must also be aware that if they are with you, someone may relay a message to them from the spirit world and or I may get psychic information about them. Children must always be supervised and must sit with parents in the reading room. They are not to be left in any vehicle unsupervised during your reading.

Payment Information

Cash and credit or debit cards are accepted.

For telephone and Skype readings, I accept payment through Square. I will email you
an invoice via Square with a link that will allow you to pay securely by credit or debit card.

If you are seeing me for an in-person session, I accept credit cards and cash onsite. Upon request, I will email an invoice via Square before your appointment with a link that will allow you to pay securely by credit or debit card.

Common Misconceptions

Many people think that being a medium means you don’t grieve the loss of your loved ones or pets. This is not true; we go through the same grieving process. The people or pets we have lost are no longer here physically, so it hurts just as much and takes time to heal – the same as anyone else.

Nothing could be further from the truth! That’s not how this gift works! Mediums and psychics do not know everything and we are not supposed to! We are people with lives and problems just like everyone else and do not have the answers to everything. We have our own soul contracts to live and karma to balance!

Newsflash! It is a lot more difficult to do readings for family and close friends. That is because I know too much information about them and am too close to the subject being read. Most mediums and psychics will say the same thing. With that being said, of course I do get things for family and close friends from time to time but it is never because I’m doing a reading for them. It is random and yes I will tell them if I have a message from spirit or psychic information.